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Magic Pens store information

Privacy Policy

This policy explains what information may be collected when you browse or shop with us, how it is used, and the choices available to you.

We use customer information to operate the store, fulfil orders, support customers, and protect the shopping experience.

Information we collect

Information you provide may include your name, email address, phone number, delivery and billing details, account information, order details, and messages to customer care.

The store may also process transaction details and basic technical information such as browser type, device details, pages viewed, and session data. Payment credentials are handled by the selected payment provider.

How information is used

Information may be used to process orders, provide account and order-status features, respond to support requests, help prevent fraud, maintain security, meet record-keeping duties, and improve the store.

Promotional messages are sent only where permitted. You can unsubscribe from marketing messages; essential order and service updates may still be sent.

Cookies and similar technology

Essential cookies may support cart, checkout, account, security, and preference features. The store may also use limited analytics to understand site performance.

You can adjust cookie controls in your browser. Blocking essential cookies may affect store functionality.

When information is shared

Information may be shared with service providers that help operate the store, process payments, deliver orders, send service messages, provide support, or maintain business records.

Information may also be disclosed when required by law, to protect customers or the store, or as part of a legitimate business transfer.

Retention and security

Information is retained for as long as reasonably needed for order support, accounting, dispute resolution, fraud prevention, and legal obligations.

We use reasonable administrative and technical safeguards. No online service can guarantee absolute security.

Your choices

You may ask to access, correct, or delete personal information, subject to identity checks and records we are required to retain. You may also withdraw optional marketing consent.

For a privacy request, contact us using the customer-care details below.

Policy updates

This policy may change as the store, its service providers, or its responsibilities change. The current version will be available on this page.

Questions about this policy?

Contact Us